What Counts as a Plumbing Emergency?
Burst pipes, sewage backups, gas leaks, and complete loss of water don’t wait for business hours. Any situation that’s actively causing water damage, poses a safety risk, or leaves your home without a working toilet qualifies. When in doubt, call — there’s no charge for the initial phone consult.
What Happens When You Call Staggs
You reach a live person, not a voicemail. We dispatch the closest licensed technician, give you an honest ETA, and arrive with the parts to fix most problems on the first visit. Before we touch anything, you get a written flat-rate quote. The price you approve is the price you pay.
What To Do Right Now
If there’s active flooding, shut off your main water valve. Know where it is before you need it — usually near the water meter or where the main line enters the house. For a gas emergency: leave first, call 911 and your gas utility from outside, then call us. Do not re-enter until the gas company clears the building.